In 1995, Ton Zuidema decided to branch out into the agricultural sector and established Total Systems. With his long-term, extensive experience of the mechanical engineering industry, he was able to build up a substantial customer database within just a few years. This growth led to service engineers being taken on at an early stage in the company's existence, and extra support was also needed in the sales, planning and operations divisions. With the order book filling up, the workforce as a whole expanded, and Nick Zuidema, Ton's son, stepped up to take a position on the board. By 1999, Total Systems was growing so fast it needed to move, and established new premises on the Nijverheidsweg in Middenmeer.
The purchase of the current building, on the Industrieweg, and the surrounding land, purchased in 2003, marked the start of the construction of a new facility. In 2007, Ron Kramer took up his position on the board and, in 2008, the large facility for stock and assembly was built on newly-purchased land.
Ron Kramer and Nick Zuidema jointly took over the business in 2011. Finally, the current office building was completed in 2012 and with that the circle was round. Total Systems is rock solid.
Total Systems now has a workforce of around 45 people with a passion for what they do. There is a common mentality throughout the company: passion, daring and a sense of responsibility. Each member of staff is involved in the order process. From the first contact with the customer by the sales representative, the design of 3D drawings in the excellently-equipped drawing room, the collection, procurement and processing of the required materials, right down to the final installation of the machines.
Throughout the order process, we keep in close contact with the customer. Total Systems wants to be as accessible as possible for its customers. So each customer is closely involved in the production process: short lines of communication generally bring the best results.
Total Systems is fully aware that malfunctions can really undermine the customer's production output. That is why we have service units across the Netherlands, to provide assistance. These units can even be called out after hours. We guarantee that any such problems can be sorted out rapidly, so that the customer does not need to face any loss of production. Total Systems takes away the customer's problems and supplies total solutions, even after delivery of the order.
Our service depents on the mentatlity of our people. We all think out of the box.